Creating Realistic Product Plan and Road Map

Building Solutions as per Business Process

We are here to listen from you deliver excellence by any means

During business process automation and to execute it in a more efficient supervision; Information & Telecommunication Processes are introduced in the business workflows. CITS uses method for breaking down the steps involved in a business process and then regulating those steps to achieve maximum efficiency.

CITS analyze set of tasks and automate the processes that are involved in completing an organizational goal. One of the primary objectives of CITS is to enhance business performance and agility through the use of tools, techniques and best practices.

Businesses can deal with numerous inefficiencies which can lead to problems such as unnecessary communications, redundant or missing data and low customer relationship management. By carefully analyzing processes businesses can discover which areas need improvement, CITS can help increase quality, production and efficiency by cutting out unnecessary procedures and improving vital processes.

CITS understand business processes to ensure they run efficiently and are continuously improved by: management approach, methodology and technology.

In order to meet business demands and produce valuable solution for better services, we work with company’s management team for defining processes, classifies measurements, tracks performance and goals and works to improve processes.

CITS follows Agile software development lifecycle management methodology (SDLC). Instead of testing after many steps, Agile SDLC allows developers to complete tasks in small phases and test processes before moving on to the next step. Agile relies on prototyping and strong communication, which is meant to keep processes organized and efficient.

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Building Solutions
Our objective is to add value to businesses and help them grow exponentially.

Our Proven Process Produces Results

We're Here To Help Your Business Take Off!

Analysis

Analysis

Detailed discussions are held to understand user needs and expectations. We take full lead to understand intricacies and challenges involved with an intent to deliver anticipated solutions.

Planning

Planning

High-level requirements are transformed in to system-level technical (software, hardware, databases, and cloud services) requirements and assignment is broken down to manageable units, modules or tasks.

Design

Design

The design functions are defined in detail using screen layouts, business rules, process diagrams and other documentation. Software code is developed as per requirements.

Execute

Execute

Extensive trials and testing in different environments is performed to confirm system adherence to business requirements. Aesthetic changes and design enhancements needed are completed before moving to system deployment.

Deliver

Deliver

On achieving system stability, client staff and end users are trained, knowledge transfer is completed and system is handed over for maintenance activities. Necessary support is provided for all post-deployment system service requests.

Maintenance

Maintenance

Formalizing your maintenance processes helps you make the right decisions and generates safe and accurate information for all your staff.

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The Right Tools. The Right Solution.

We Thrive On Challenging Projects That Produce Bigger Rewards.

We are here to listen from you deliver excellence

Our Research and Development team get all the information related to the industry and help the development team to build business business solutions for you…

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CITS YouTube Presentation
We believe in Continuous Improvement based on Customer feedback ensuring progressive approach.

Work Culture and Motive

Offering quality services at highest possible returns on IT investment is our goal.

Flexibility

Both flexibility and performance are important high-level requirements. Necessary consideration is given to strike balance between these two to ensure customized solutions does not suffer either with low flexibility or reduced performance.

Maintenance

Our experienced and knowledgeable staff help us deliver a low maintenance cost solution. Our solutions are well planned to add/modify features besides meeting business standards and requirements.

Analytics

A proverb goes as “If we cannot measure, we cannot marvel”. It is very true and we strongly believe in it. Analytics are redefining every industry as they are modern tools to check whether we reached our business objectives. Our solutions support all kinds of analytics to provide valuable insights to our clients.

Fulfillment

Our work is our reputation and pride. Our definition of quality is fulfilling client requirements. Each and every phase and task of solution development are business objectives focused and ensure overall strategy in mind. There is no greater proof to this than our clients’ appreciations.

Maximization

Our deep industry insights and risk-driven development processes minimize administrative and various additional costs and maximize solution abilities there by significantly improve return on clients’ investments.

Planning

Careful planning is the key to a project success. We invest good amount of quality time in discussions, research, technology selection, platform selection and prototyping to ensure all project risks are understood, envisioned well in advance and be prepared with effective mitigation plans.

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Recent Expertise we have added to our knowledge base!

We constantly update ourselves and strive to keep pace with global industry trends and standards.

Mobile Application & Cloud Integration

Mobile Application & Cloud Integration

Writing software for small, wireless computing devices such as smartphones or tablets.

Know Your Customer (CITS-KYC)

Know Your Customer (CITS-KYC)

KYC Stands for “Know Your Customer”. Know your customer (KYC) policy is an important step developed globally to prevent identity theft, financial fraud,

Asset Registration & Facility Management (CITS-ARFM)

Asset Registration & Facility Management (CITS-ARFM)

The system is developed and integrated with small set of sub-systems and modules: FMS & AMS

Commercial Crime Services

Commercial Crime Services

Live Maps and reports for website

Discount Card with KYC

Discount Card with KYC

Discount card Management tool is a ‘Smart card management system’

Operations Monitoring and Sales Management Tool

Operations Monitoring and Sales Management Tool

Customer Care, Tele-Calling, BPOs, Call Centers and similar firms.